Privacy Policy

Intensive Hope is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our website and counseling services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you use our website or engage in our counseling services. This information may include:

  • Full name
  • Contact information (e.g., email address, phone number)
  • Demographic information (e.g., age, gender)
  • Medical history or health-related information
  • Payment details (e.g., credit card information)

1.2 Non-Personal Information

We may also collect non-personal information, which does not directly identify you, when you interact with our website. This information may include:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Website usage data (e.g., pages visited, links clicked)

2. Use of Information

2.1 Provision of Services

We use the information you provide to deliver and improve our counseling services. This includes scheduling appointments, conducting sessions, maintaining records, and providing follow-up support.

2.2 Communication

We may use your personal information to communicate with you about your appointments, service updates, promotional offers, or other relevant information related to our counseling services.

2.3 Internal Purposes

We may use your information for internal purposes such as data analysis, research, and improving the effectiveness of our website and services.

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our counseling services. These service providers are obligated to maintain the confidentiality and security of your information.

3.3 Legal Requirements

We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal processes.

3.4 Consent

We will obtain your consent before sharing your personal information with third parties for marketing or advertising purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have the information removed.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the revised effective date will indicate the date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us info@intensivehope.com.