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Friday, August 14, 2026 5:00 CST/6:00 EST/3:00 PCT

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Wednesday, September 9, 2026, 11:00-4:00 PM/CST/12:00-5:00 EST/9:00-2:00PM PST

Call us at

 +1972-540-9996 
 Empathy 101 Free Q&A with Dr. Janice Caudill 

Friday, August 14, 2026 5:00 CST/6:00 EST/3:00 PCT

 Reclaim Your Life: Navigating Injustice & Trauma with Dorit Reichental and Dr. Janice Caudill 

Wednesday, September 9, 2026, 11:00-4:00 PM/CST/12:00-5:00 EST/9:00-2:00PM PST

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Notice of Privacy Practices (HIPAA)

Intensive Recovery Healing (IRH)

Effective Date: April 16, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.

Please review it carefully.

1. Our Commitment to Your Privacy

Intensive Recovery Healing ("IRH," "we," "us," or "our") is committed to protecting the privacy of your Protected Health Information ("PHI"). We are required by law to:

  • Maintain the privacy and security of your PHI
  • Provide you with this Notice of our legal duties and privacy practices
  • Follow the terms of this Notice currently in effect

2. How We May Use and Disclose Your Information

We may use or disclose your PHI for the following purposes:

Treatment

To provide, coordinate, or manage your care, including communication between providers.

Payment

To bill and receive payment for services (note: billing may occur through a separate practice management system).

Healthcare Operations

To operate our practice, including quality improvement, training, and administrative functions.

3. Other Permitted Uses and Disclosures

We may also disclose your PHI:

  • As required by law
  • To prevent a serious threat to health or safety
  • For public health activities
  • For health oversight activities
  • In response to court orders or legal proceedings
  • To law enforcement when permitted by law

4. Uses Requiring Your Authorization

We will not use or disclose your PHI for the following without your written authorization:

  • Marketing purposes (beyond basic communications)
  • Sale of your information
  • Most disclosures of psychotherapy notes (if applicable)

You may revoke authorization at any time in writing.

5. Special Considerations for Sensitive Information

Given the nature of our services (including trauma, addiction, and relationship-related care):

  • Additional protections may apply to certain records (e.g., substance use disorder records under federal law)
  • We will comply with all applicable federal and state confidentiality requirements

6. Your Rights

You have the right to:

Access Your Records

Request a copy of your health records.

Request Corrections

Ask us to correct inaccurate or incomplete information.

Request Restrictions

Ask us to limit certain uses or disclosures (we may not always be able to comply).

Request Confidential Communications

Ask us to contact you in a specific way (e.g., email vs. phone).

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made.

File a Complaint

You may file a complaint if you believe your privacy rights have been violated.

7. Our Responsibilities

We are required to:

  • Maintain the privacy and security of your PHI
  • Notify you if a breach occurs
  • Follow the terms of this Notice

8. Website and Electronic Communication

  • Communication through our website or email may not be fully secure
  • Submitting information through contact forms does not establish a therapeutic relationship
  • Please avoid sharing sensitive or confidential information through unsecured channels

For additional details about website data collection, see our Website Privacy Policy.

9. Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be posted on our website with a revised effective date.

10. Contact Information

If you have questions or wish to exercise your rights, contact:

Intensive Recovery Healing
Email: info@intensivehope.com
Phone: +1 (972) 540-9996
Website: www.intensivehope.com

You may also file a complaint with the U.S. Department of Health and Human Services (HHS) without fear of retaliation.

This Notice is provided in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Intensive Hope

J Shepard Building
250 Adriatic Parkway
Mckinney, Texas 75072
+1-972-540-9996
info@intensivehope.com

Monday-Saturday

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